Privacy Policy

sidething Privacy Policy

Last updated: November 2025

This Privacy Policy explains how sidething Ltd (“sidething”, “we”, “our”, or “us”) collects, uses, and protects your information when you use our website, app, and related services (collectively, the “Service”).

By using sidething, you agree to this Privacy Policy. If you do not agree, please stop using the Service.

sidething Ltd is registered in England and Wales (Company Number 16834072) with its registered office at 14/2E Docklands Business Centre, 10-16 Tiller Road, Canary Wharf, London, E14 8PX, United Kingdom.

1. Definitions and Interpretation

1.1. Data – any information you provide to sidething or that we collect in connection with your use of the Service.

1.2. Data Protection Laws – all applicable privacy and data protection laws, including the UK GDPR and the Data Protection Act 2018.

1.3. User – any person accessing or using the Service who is not employed by sidething or providing services on its behalf.

1.4. Website – sidething.com and any related subdomains (including app.sidething.com).

1.5. Cookies – small files placed on your device that help us operate or improve the Service (see Section 9).

2. Scope

2.1. This Privacy Policy applies to sidething Ltd and Users of this Service.

2.2. It does not apply to third-party sites or services linked from sidething.

2.3. For the purposes of data protection laws, sidething Ltd is the data controller responsible for how and why your personal data is processed.

3. Data We Collect

3.1. sidething may collect and process the following types of data:

1. Account Information – name, email address, and password.
2. Payment Data – billing name, email, and payment method (handled securely via Stripe).
3. Usage Data – activity logs, completion data, feature usage, and login events.
4. Device & Technical Data – browser type, operating system, and IP address (via Simple Analytics).
5. Communications Data – messages, forms, or feedback you send us.
6. User Content – uploads, responses, or wins you create or share on sidething.

4. How We Collect Data

4.1. Directly from you – when you register, update your account, contact us, or use sidething’s features.

4.2. Automatically – through technical logs, analytics, and cookies.

4.3. Through integrations – when you connect to third-party tools or use automated workflows (e.g., via Zapier).

5. How We Use Your Data

5.1. sidething uses your data to:

1. Provide and maintain your account;
2. Process payments and manage subscriptions;
3. Improve the platform's performance and experience;
4. Communicate important updates and billing notifications;
5. Send marketing emails (only if you've opted in via Flodesk);
6. Monitor and protect platform security;
7. Comply with legal and regulatory obligations.

5.2. We do not sell or rent your data.

5.3. We do not use third-party ad tracking or behavioural targeting.

6. Legal Basis for Processing

6.1. Our legal bases for processing your data under the UK GDPR include:

1. Contractual necessity – to provide the Service you signed up for;
2. Legitimate interest – to improve, secure, and operate sidething;
3. Legal obligation – to meet financial and compliance requirements;
4. Consent – for marketing communications.

7. Data Sharing and Third Parties

7.1. We only share data with trusted partners who help us operate sidething. These include:

1. Supabase – hosting and database provider;
2. Stripe – secure payment processing;
3. Netlify – website and app hosting;
4. Flodesk – marketing email delivery;
5. Resend – transactional email delivery;
6. Zapier – workflow automation;
7. Simple Analytics – privacy-friendly analytics (no cookies, no tracking).

7.2. Each provider processes data under strict data protection agreements.

7.3. We never share your data with advertisers or social media platforms.

8. Data Retention

8.1. We retain your data while your account is active or as long as required by law.

8.2. You may request deletion of your account at any time.

8.3. Backups may persist for up to 30 days before being permanently erased.

8.4. Payment and financial data are retained for six years to meet legal requirements.

9. Cookies and Analytics

9.1. sidething uses Simple Analytics, which does not use tracking cookies or store personal identifiers.

9.2. Essential cookies may be used for login and session management.

9.3. You can control cookies through your browser settings, though disabling them may affect functionality.

10. Your Rights

10.1. You have the right to:

1. Access and obtain a copy of your data;
2. Correct inaccuracies;
3. Request deletion of your data;
4. Restrict or object to processing;
5. Request data portability;
6. Withdraw consent for marketing at any time.

10.2. To exercise your rights, email support@sidething.com.

10.3. If you’re unhappy with how we handle your data, you may contact the

Information Commissioner’s Office (ICO) at ico.org.uk

11. Data Security

11.1. We use technical and organisational measures to safeguard your data, including:

1. Encryption of stored data through Supabase;
2. Encrypted payment handling via Stripe;
3. Secure email delivery using Flodesk and Resend;
4. Access controls and regular security reviews for internal tools.

11.2. Despite these safeguards, no system is completely secure. You acknowledge that data transmission over the internet carries inherent risks.

11.3. If you suspect unauthorised access to your account, contact support@sidething.com immediately.

12. International Data Transfers

12.1. Some of our service providers may process data outside the UK or European Economic Area (EEA).

12.2. Whenever data is transferred internationally, we ensure adequate protection through Standard Contractual Clauses or equivalent safeguards in line with UK GDPR.

12.3. You can request more details about these safeguards by contacting us.

13. User Content Visibility & Privacy Mode

13.1. By default, your activity and content on sidething (such as wins, uploads, and responses) are visible only within your Inner Circle or specific collaboration spaces.

13.2. sidething offers an optional Stealth Mode, allowing you to control visibility or pseudonymise your public profile.

13.3. You can enable or disable Stealth Mode at any time in your account settings.

13.4. sidething cannot guarantee complete anonymity for content you voluntarily share publicly.

14. Business Changes and Ownership Transfers

14.1. If sidething Ltd undergoes a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction.

14.2. Any new owner will continue to handle your data under terms consistent with this Privacy Policy.

14.3. You will be notified if ownership or control changes in a way that materially affects your data rights.

15. Links to Other Websites

15.1. sidething may include links to other websites or third-party resources.

15.2. We do not control those sites and are not responsible for their privacy practices.

15.3. You should read the privacy policies of any third-party websites you visit.

16. Policy Updates

16.1. We may update this Privacy Policy from time to time.

16.2. When changes are made, we’ll post an updated version at sidething.com/privacy and notify users by email or in-app notice if the updates are material.

16.3. Continued use of the Service after an update means you accept the revised terms.

17. Contact Us

17.1. For questions, complaints, or data requests, contact us at:

sidething Ltd
14/2E Docklands Business Centre, 10-16 Tiller Road
Canary Wharf, London, E14 8PX, United Kingdom
📧 support@sidething.com

18. Governing Law

18.1. This Privacy Policy is governed by the laws of England and Wales.

18.2. Any disputes arising from it will be handled exclusively by the English courts.